Shipping Information

Shipping Policy

We’re dedicated to delivering premium hair care products straight to your door with speed, care, and reliability.

📦 Processing & Shipping Times

  • Orders are processed within 2–3 business days.

  • Delivery typically takes 5–18 business days once your order has been shipped, as we partner with trusted global suppliers to source the highest-quality, ethically produced ingredients.

🔍 Tracking Your Order

As soon as your order ships, you’ll receive a confirmation email with a tracking number, allowing you to follow your package every step of the way.

💯 Satisfaction Guaranteed

Your satisfaction means everything to us. If your order doesn’t arrive within the estimated timeframe, or if you experience any issues, our dedicated support team will make it right.

🤝 Our Promise

From checkout to delivery, we aim to provide a seamless and secure shopping experience. We carefully select our shipping partners to ensure your package arrives safely and on time.

If you have any questions, please reach out to us at hello@fullerstrands.com we’re always happy to help!

Targeted Technology

Precision Red Light Delivery

NeuroHear delivers specific wavelengths of red light directly into the ear canal. This gentle, low-level light is designed to reach the inner ear without sound amplification, vibration, or heat—supporting hearing comfort at the source.

CELLULAR SUPPORT

Energy & Circulation for the Inner Ear

Red light is absorbed by inner-ear cells involved in hearing and nerve signaling. This process supports cellular energy production and healthy circulation, helping reduce listening strain and mental fatigue over time.

DAILY USE

Simple, Non-Invasive Routine

NeuroHear is designed for short, comfortable daily sessions you can use at home. With consistent use, many people experience clearer conversations and less effort when listening—without bulky devices or ongoing dependence.